Meta 2026 Policy: No General-Purpose AI on WhatsApp Business — What To Do
November 11, 20261 min read0 views
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Important: Every Omdaa product and feature — sessions, messages, Webhooks, Omdaa AI, MCP, mail, analytics — is 100% free forever with no artificial limits. No subscription, no credit card, no hidden tiers.
From January 2026, WhatsApp Business policies clamp down on general-purpose AI assistants as a primary product. Allowed: AI that serves your customers — support, bookings, catalog, lead qualification.
Compliance recipe
- Hard system prompt: stay on-business
- Knowledge base = your docs only
- Tools = order/stock/CRM for your ops
- Polite out-of-scope refusal + human path
- Weekly chat audits
Ship it on Omdaa AI — Free Forever.
Frequently Asked Questions
Is a store FAQ bot allowed?
Yes, if it stays scoped to your business with human handoff.
Can I use OpenAI under the hood?
As a model provider for your business bot — with guardrails and no training on WhatsApp chats for third-party models.
Start free, unlimited forever: Register · WhatsApp+AI · MCP · n8n