WhatsApp Flows + AI Booking 2026 — When to Use Each

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Use AI for open questions and Flows for multi-field booking data. Hybrid wins in 2026: AI greets → Flow captures day/branch → confirm + reminder.

Clinic pattern

1. “I need an appointment”
2. AI lists specialties
3. Flow picks slot
4. Calendar verify
5. Reminder

Prototype on Omdaa Free Forever before production calendars.

Frequently Asked Questions

Start with AI only?

Yes for MVP; add Flows when multi-field accuracy matters.

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